Refund Policy

Artwork Refund Policy

I want you to be fully happy with your new artwork so I offer a return agreement.

If a painting is not as you expect, you have 14 days to contact me by email and request a refund.

Once a return has been agreed

  • you are responsible for packing and arranging return delivery

  • you must use the same service by which the painting was sent to you

  • once the piece has been safely returned, I will refund your payment within 14 days.

What if my painting arrives damaged?

All work is carefully packed and wrapped. When possible, I purchase shipping insurance for the unlikely event that artworks are damaged by the carrier. If you receive a work that has been damaged in transit, please contact me immediately and if possible keep a photograph of the packaging and the damage.

What about Overseas Returns?

At this time I am unable to offer a refund or return on any product(s) sent outside of the US.

Art Class Refund Policy

After you have read the full description of the class before purchasing, you will likely know if it’s a good fit for you and your skill/interest level.  

If you are unsatisfied with it after purchase, you can receive a full refund* under the following conditions:

  • your request for a refund is made within 14 days of purchase

  • you have not consumed more than 50% of the class

What happens if these conditions have not been met?

If either of these conditions have not been met, you can request a credit for the amount of the class that can be applied toward another Marabeth Quin Art Class.

How To Request a Refund:

Email marabeth@marabethquinart.com and make the request, including the name of the class.  I will get back to you asap.

*payment processing fees from the original payment will be deducted from the refund